This is separate from the Outlook add-in, which allows you to access your scheduling links or create a customized invitation directly from your Outlook toolbar, and does need to be installed separately. The Outlook plug-in is for connecting Calendly directly to your Outlook calendars to check for conflicts and add events. Are you troubleshooting the Outlook Plug-in or Outlook Add-in? In order for the Outlook Plug-in to properly sync with Calendly, make sure you are only running one instance of the Outlook Plug-in per Calendly user. Īre you running only one version of the Outlook Plug-in? For more information on how to install the Outlook Plug-in, check out Outlook Desktop Plug-in. If you do not see the Calendly Plugin for Outlook app within your search bar, the Outlook Plug-in is not installed on your device.If you do not see an instance of the Outlook Plug-in running in your taskbar, use your PC's search bar to search for, and open the Calendly Plugin for Outlook.From there, look for an item listed with the Calendly logo.Select the upwards-facing arrow in your Windows taskbar to Show hidden icons.To confirm whether or not your Outlook Plug-in is running: Any changes made while your computer is off and the plug-in is disconnected will only update once your device is back on. The Outlook Plug-in will only sync when it is running in the background and your computer is connected to the internet. Check that your Outlook Plug-in is your system tray icon Is your Outlook Plug-in Open in your System Tray? You can confirm this at any time by navigating to your Calendar Connection page and hovering your cursor over the information icon ⓘ to the left of Version on your calendar connections page. Most unexpected behaviors with the Outlook Plug-in can be resolved by ensuring you are running the most up-to-date version of the Outlook Plug-in (Version: 170). Check your Plug-in version and last sync date If your Outlook Plug-in is not connected, check out Outlook Desktop Plug-in for instructions on how to install and connect your Outlook Plug-in to Calendly. For more information on how to connect your calendar with Calendly, check out Connecting your calendar. If you use a web-based Microsoft calendar such as, Office 365, or Exchange, we recommend connecting that calendar directly from your Calendar Connection page. Check your system requirementsĬalendly's Outlook desktop plug-in is for PC users with Outlook 2007 or later and Windows XP or newer. Please remember to mark the replies as answers if they helped.Instructions for how to troubleshoot the Outlook Plug-in for desktops when you're running into unexpected behaviors. Go to: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Windows SearchĪny updates, please post back at your convenience. For more information about how to back up and restore the registry, seeĢ. Then, you can restore the registry if a problem occurs. For added protection, back up the registry before you modify Please make sure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly. Note: The following steps show you how to modify the registry. Please try to disable Windows Desktop Search Service for Outlook and check if there will be any improvement: Is there any error message when the issue occurs? What's the detailed build number of both your Outlook and Windows system?
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